Acceptance of Terms
By accessing or using the Hexa Communications Pvt. Ltd. website (“Website”), you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must discontinue use of the Website immediately. Continued use constitutes acceptance of any updates or revisions posted.
Ownership & Intellectual Property
All content on this Website—including text, product descriptions, images, graphics, brand assets, downloadable files, and design structure—is the exclusive property of Hexa Communications Pvt. Ltd. or its authorized licensors. Content may not be distributed, copied, modified, republished, or used commercially without written consent.
Accuracy of Information
While we make every effort to provide accurate and updated information, product details, pricing, images, and availability may occasionally contain errors or variations based on manufacturer updates or supply availability. Hexa Communications Pvt. Ltd. is not responsible for inaccuracies. Customers are encouraged to verify product specifications prior to purchase.
Orders & Pricing
All orders placed through the Website are subject to verification and acceptance. Product listings, pricing, offers, and promotions may be modified or discontinued at any time without notice. In the event of pricing or listing errors, Hexa Communications Pvt. Ltd. reserves the right to cancel or adjust orders. Refunds will be processed for cancelled orders as applicable.
Payments & Billing
Payments made through the Website are processed securely via authorized third-party payment gateways. By completing a purchase, you authorize us and our payment partners to validate and process your payment. Hexa Communications Pvt. Ltd. is not responsible for delays, failures, or security issues arising from external payment systems.
Shipping & Delivery
Products are shipped to the delivery address provided at checkout. Estimated delivery timelines may vary based on product availability, location, and courier constraints. International shipments (if applicable) may incur customs duties, taxes, or clearance delays. These charges are the sole responsibility of the customer.
Warranty & Support
Products sold by Hexa Communications Pvt. Ltd. may be covered under the manufacturer’s standard warranty (where applicable). Warranty terms differ depending on the brand and product category. Hexa Communications Pvt. Ltd. does not provide additional warranties unless explicitly stated. Warranty claims must follow the manufacturer’s process.
Returns, Replacements & Refunds
Return eligibility is subject to the conditions outlined in our official Refund & Return Policy, which is available separately on the Website. Only unused products in original packaging with complete accessories are eligible for returns or replacements. Refunds are processed to the original payment method after inspection and approval.
Prohibited Use
Users agree not to engage in:
- Fraudulent or unauthorized purchases
- Website disruption or hacking attempts
- Uploading malicious software, scripts, or harmful content
- Unauthorized scraping, data mining, or bulk downloading
- Misuse or impersonation
Violation may result in legal action, account restriction, or permanent access termination.
Third-Party Links
The Website may include links to third-party platforms for convenience. Hexa Communications Pvt. Ltd. is not responsible for the correctness, service quality, or privacy practices of these external websites and does not endorse their content or offerings.
Limitation of Liability
Hexa Communications Pvt. Ltd. is not liable for:
- Business loss, data loss, or indirect damages
- Losses arising from delayed deliveries, product compatibility, or Website downtime
- Damage caused by improper product handling, misuse, or unauthorized installation
Use of the Website and purchased products is at your own discretion and risk.
Governing Law & Legal Jurisdiction
These Terms & Conditions are governed by the laws of India. Any dispute arising from use of this Website or purchase of products shall fall under the exclusive jurisdiction of the courts located in Thane, Maharashtra, India.
Contact Information
For any questions or clarifications, you may contact us at:
support@hexacpl.com
+91 8356963339
Hexa Communications Pvt. Ltd.,
C-328, Shanti Shopping Mall,
Opp. Mira Road Railway Station,
Mira Road (E), Thane, Maharashtra — 401107